Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Wash and Fold Questions
6AM to 10:30PM daily.
We use premium products including name brands like Tide, Downy, and Bounce.
Not much. Check out our pricing page to see the most current prices.
Yes, a modest $20.
Most orders are done the next day.
No, we do not. We keep all orders separate to ensure good hygiene and prevent mix-ups.
Pickup and Delivery Questions
Mon, - Fri.
Not much. See our pricing page to see the most current prices.
Yes, a modest $40.
We offer this on a daily basis. Just sign up and sign in to see the available driver pick-up and drop-off times and select times that fit your schedule.
Easy! Just click on the Schedule a Pickup button and follow the instructions.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
When placing your order online, you'll find a section labeled 'Preferences' where you can list the tasks you'd like us to perform with every laundry service. Additionally, there's a 'Special Laundry Instructions' section for requests specific to the current order, such as spot treating a stain on an item.
No, you don't. You can cancel at any time.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
Laundromat FAQ
6AM to 10:30PM daily. Last wash is at 9:30PM.
Yes, open to close, daily.
All of our machines are coin-operated. We have a coin changer machine onsite.
Yes. We have machines that can take up to 5 loads and some that take up to 6 loads. Now, that’s a lot of laundry.
